Three Metrics required to manage the appointment setting process.

“Make more dials!” goes the typical sales manager mantra.  But is that the best way to set more  appointments?

Many clients we’ve worked with originally only had their sales teams reporting to management each week the number of dials they were making to set appointments. Most also track the number of appointments set. But, even in those situations that track them both, it’s not enough to effectively manage the process. Continue reading “Three Metrics required to manage the appointment setting process.”

The five key steps to preparing for a Call Block.

Preparing for a Call Block is not as simple as it seems, but it still is a simple process.

At the Starting blocks

When we’re ready to start calling for appointments, all we need to know is who we’re going to call, right?

Wrong. To efficiently complete what we call a ‘Call Block’, one must take a few steps to be able to flow through the calls without interruption.

Here’s what we need to do: Continue reading “The five key steps to preparing for a Call Block.”